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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It contains in-depth info about all the actions that you can perform on the page in question. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of instructional video clips clarifying how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, have a look at our extensive Frequently Asked Questions section, which includes questions asked by actual users and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, we have a excellent team of technical support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320386

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com