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Hosting Plans with a 30-Day Free Trial

The hosting packages offered by us are configured to fully satisfy beginners and experiened webmasters. Each of our hosting packages has something special to offer, a 1 click popular free script installation, free marketing tools, a free site building tool and web templates. With all of the hosting packages, you can register a new domain or transfer an existing one. Multiple domains can be hosted in one single account, taking advantage of our unlimited storage and traffic quotas.


Economy Regular Deluxe Ultimate
GUARANTEES
24/7 Customer Support Feature Regardless of whether you need assistance before or after you purchase, our customer support is available for you 24/7.
Yes Yes Yes Yes
1 Hour Response Time Feature We value your time and that is why our hosting employee will reply within the hour, no matter the nature of your inquiry.
Yes Yes Yes Yes
Uptime Guarantee Feature Tired of your site timing out, there is no need to worry because here at our hosting we guarantee 99.9% network uptime.
99.9% 99.9% 99.9% 99.9%
Daily Data Backup Feature In order to ensure the information you upload on our servers is safe and secure, we back it up every day (as long as the account data is less than 5 GB). In case there is a problem, we can restore the content from the day before.
Yes Yes Yes Yes
Money Back Guarantee Feature All our shared web hosting packages come with a 30-day money-back guarantee. That way you can try the service for a month and in case it does not suit your needs and requirements, we will return your money. There is no option for a refund after the 30 days have passed and all domain registrations are final and non-refundable after the domain is registered.
30 Days 30 Days 30 Days 30 Days
30-Day Free Trial Feature Sign up for our 30-day free trial to see what makes our hosting services special. No credit card required.
Yes Yes Yes Yes
Monthly price
$4.95/mo $8.75/mo $17.50/mo $25.00/mo
BASIC FEATURES
Disc Space Feature The amount of disk space indicates how much data you can upload on our servers once you purchase a shared hosting account with us.
Unlimited Unlimited Unlimited Unlimited
Monthly Traffic Feature The monthly traffic shows how much data you can transfer to and from the server each month. That includes uploading the websites and any other files along with all the visits of the websites hosted in this account.
Unlimited Unlimited Unlimited Unlimited
Domain Name Registration / Transfer Feature Domain name registration is the service that allows you to have a unique address for your website on the Internet. Every domain name that is registered with us is automatically to point to your account with us so no further configuration is required.Domain name transfer is the process of changing the company that provides the domain registration service without a change in ownership.
$10.00 $10.00 $10.00 $10.00
FREE FEATURES
Free Account Set-up Feature We do not charge you any setup fees - you can simply start working on your websites.
Yes Yes Yes Yes
FREE Domain Name Feature If you purchase one of our packages, there is a bonus - one free domain name registration or transfer from the list of promotional domains.
No No No No
800+ Website Themes Feature 800+ free templates are available by default with all shared hosting plans and you do not need coding skills or previous experience to build a site. All templates are free of charge.
Yes Yes Yes Yes
Online Website Builder Feature With all of our shared hosting packages you will get a free online website builder that does not require any design skills or experience since it includes multiple templates and makes website creation a breeze.
Yes Yes Yes Yes
50+ Free Apps Installer Feature Our 1-click Application Installer is included with all our shared hosting packages and it gives you access to install over 50+ applications - you can have a blog, a forum or a shopping cart set up within minutes with just a few clicks and no technical skills.
Yes Yes Yes Yes
Free VPN Access Feature Access blocked websites or use country-restricted services by routing your Internet traffic through a secure connection using multiple access points around the world.
5 GB 15 GB 25 GB 50 GB
Shared SSL IPs Feature Our custom cloud hosting platform will allow you to use a shared IP address for SSL certificates, so you can protect the information that customers submit on your website without spending extra money for an IP.
Yes Yes Yes Yes
Dropbox/ Google Drive Backups Feature If you have a Dropbox or a Google Drive account, our system can generate daily backups of your files and databases in it, so you will have a copy of your content at all times and you can access it through a personal computer or a mobile device.
Yes Yes Yes Yes
Website Migration Feature If you are changing hosting providers, we can move all the content for you in a very timely manner and at no extra cost. We will also test your site to make sure that it is working flawlessly before you point your domain name to our cloud platform.
Yes Yes Yes Yes
SSD Data Caching Feature Our cloud shared hosting platform uses SSD drives working in a RAID for better and much faster performance of your websites. To improve the read and write speeds to some parts of the platform, we also use separate SSDs that are set up as to work as cache only. This setup will boost the speed of your websites even more.
Yes Yes Yes Yes
ZFS Storage Feature The ZFS file system that we use on our cloud hosting platform is superior to all other file systems out there. It works much faster, which means faster sites and more frequent backups, and due to the real-time checksum comparison it performs on all files, no file can ever get.
Yes Yes Yes Yes
ModSecurity Feature ModSecurity is a popular Apache module that prevents third parties from using exploits to hack a web application. It uses a set of rules to block certain incoming requests as it monitors the HTTP traffic in real time. ModSecurity comes with each and every shared hosting plan that we offer.
Yes Yes Yes Yes
Marketing Tools Feature If you need help to get your website more popular, the easy-to-use marketing tools that are included with each package come to the rescue. You can submit your website to search engines as well as publish news and stories.
Yes Yes Yes Yes
Administration Tools Feature All the packages are provided with Hotlink protection, IP blocking, .htaccess generator and other tools which make advanced administration easy.
Yes Yes Yes Yes
Video Tutorials Feature Over 40 clips are available through different sections of the web hosting control panel so that you can start finding your way with ease.
Yes Yes Yes Yes
Online Documentation Feature After carefully studying the questions and difficulties our clients experience with the web hosting control panel and our services, we have compiled an extensive help section with lots of FAQs and tutorials that will help you along the way.
Yes Yes Yes Yes
CONTROL PANEL
In-house Built Control Panel Feature The Hepsia control panel is an in-house product that is a result of hard work aimed at providing advanced functionality combined with easy-to-use and intuitive design.
View Demo View Demo View Demo View Demo
Multi-lingual Interface (over 10 languages) Feature We have clients from all over the world and therefore the in-house built web hosting control panel is available in over 10 languages and more are on the way to facilitate our international clients.
Yes Yes Yes Yes
Colour Skins Feature And to make working with our web hosting control panel even more pleasant you can choose the colour theme that suits you best.
Yes Yes Yes Yes
DOMAINS & SUBDOMAINS
Hosted Domains Feature You can host with us any top level domain name and this feature shows you how many domain names you can host with each of the shared web hosting packages.
1 5 Unlimited Unlimited
Subdomains Feature Subdomains, also known as child domains, are domains that are part of a larger domain. For example anything.my-best-domain.com is a subdomain of the domain name my-best-domain.com
Unlimited Unlimited Unlimited Unlimited
Parked Domains Feature When you register a domain name just to reserve it for future use, you can use the domain parking feature which allows you to point it to a temporary page (for example "Under Construction") or simply redirect the domain to another site.
Unlimited Unlimited Unlimited Unlimited
Full DNS Management Feature The web hosting control panel provides you complete access to manage all DNS records of your domain name like changing the A record to point to a different host or the MX records to choose a different mail server to handle your e-mails.
Yes Yes Yes Yes
Custom A and MX Records Feature The A record of the domain name specifies the IP address where the domain name resolves to while the MX records of the domain name specify the mail servers that handle the e-mail of the domain name.
Yes Yes Yes Yes
CNAME Records Feature The CNAME record of the domain name redirects the domain to another domain`s A record and therefore creating a CNAME record removes the A record of the domain.
Yes Yes Yes Yes
AAAA/SRV/NS/TXT Records Feature The advanced features of the web hosting control panel allow you to set up IPv6 related records such as the AAAA record which is used for mapping hostnames to IPv6 addresses. The SRV record (also known as Service record) is used for defining the location of servers for specified services - the hostname and the port number. The NS (Name Server) records of the domain name specify which server handles all the DNS records for this domain name. The SPF e-mail authentication system derives information from the TXT records of the domain name.
Yes Yes Yes Yes
Full Whois Management Feature We provide you complete access to manage the WHOIS record of the domain name as much as the registry allows you. There are specific restrictions for some of the TLDs and you should refer to the Domains page.
Yes Yes Yes Yes
Registrar Lock Option Feature This is a security feature available for some TLDs to prevent unwanted domain transfers and thus protect your domain name from theft.We grant you access to lock and unlock the domain names at will via the web hosting control panel.
Yes Yes Yes Yes
EPP Transfer Protection Feature Some TLDs require this specific EPP transfer authorization key to process domain transfers. This is used in addition or instead of the Registrar Lock for further protection. You can easily obtain the EPP key for your domain names via the web hosting control panel.
Yes Yes Yes Yes
ID Protection Feature We offer an additional service for all TLDs that support this feature to protect your personal data becoming public in the WHOIS record. That is the best way of protection against spammers and possible identity theft.
Optional Optional Optional Optional
E-MAIL SERVICES
Email Accounts Feature The mailboxes you create with us support POP3, IMAP and SMTP protocols that allow you to use mail client applications such as Outlook and Thunderbird to access and manage your e-mail.
100 500 Unlimited Unlimited
Webmail Feature You can choose from the three webmail applications we offer to access and manage your e-mail from any computer in the world that is connected to the Internet without any setup or configuration.
Yes Yes Yes Yes
E-Mail Aliases Feature This feature allows you to set up different e-mail addresses that use the same mailbox and that way you can easily check the messages you receive in all e-mail aliases at the same time.
100 500 Unlimited Unlimited
E-Mail Forwarding Feature This feature allows you to receive the same message in two or more e-mail addresses at the same time or simply redirect all incoming messages from one mailbox to another.
Yes Yes Yes Yes
Auto-responders Feature If you enable this feature for a specific e-mail account, an e-mail message with a pre-defined text written by you will be automatically sent as a reply to every e-mail that you receive.
Yes Yes Yes Yes
Catch-all e-mails Feature This feature allows you to collect any messages that have been sent to a mistyped e-mail address @yourdomain.com.
Yes Yes Yes Yes
Mailing Lists Feature The mailist list allows you to send the same message to multiple recipients (that have subscribed to the list) at the same time.
Optional 15 Unlimited Unlimited
Mailing List Members Feature This feature shows you how many people can be subscribed to the same list.
Unlimited Unlimited Unlimited Unlimited
Anti-spam Protection Feature This e-mail feature protects you from receiving unwanted e-mail messages. If the advanced features are properly adjusted, SpamAssassin will filter up to 99% of the spam.
Yes Yes Yes Yes
SPF Protection Feature The Sender Policy Framework (SPF) prevents forging of the "FROM" field and thus it protects your domain names from being used for spamming.
Yes Yes Yes Yes
DomainKeys Identified Mail Feature The DomainKeys Identified Mail system is used to digitally stamp every mail message in order to make sure that it is sent from a trusted server and has not been edited during the delivery itself. By using public and private encryption keys, the system is also used to obstruct email forgery, i.e. disguising an email message to appear as though it was sent from another e-mail address.
Yes Yes Yes Yes
Anti-virus Protection Feature The ClamAV software has numerous advanced features that guarantee your anti-virus protection by scanning all incoming mail for viruses.
Yes Yes Yes Yes
Custom MX Records Feature The ability to change the MX records of the domain name or simply add more MX records with different priority allows you to control who is handling your mail service.
Yes Yes Yes Yes
WEBSITE CONTROLS
Advanced File Manager Feature The web hosting control panel is equipped with an advanced file manager that will allow you to easily create, delete, move and rename files and folders. It has many other useful features like the ability to work with drag&drop operations.
Yes Yes Yes Yes
FTP Accounts Feature The FTP account allows you to establish an FTP (File Transfer Protocol) connection to the server for faster and easier uploading.
Unlimited Unlimited Unlimited Unlimited
FTP Manager Feature The web hosting control panel provides you with an FTP Manager that you can use to create FTP accounts with different level of access for each one as well as change the password or delete existing accounts.
Yes Yes Yes Yes
SSH/Telnet Feature This feature allows advanced users to access and manage the account via secure connection to the server through an SSH/Telnet encryption software.
Optional Optional Optional Yes
Web-based SSH Feature Web Console is a web-based application that allows to execute shell commands on a server directly from a browser (web-based SSH).
Optional Optional Optional Yes
Website Manager Feature The easy-to-use web hosting control panel is also featured with a remarkable website manager that provides you full control over your domain names and subdomains.
Yes Yes Yes Yes
Custom Error Pages Feature This feature allows you to change the error page that website visitors see if the requested page from your website is not opening for some reason.
Yes Yes Yes Yes
Custom Apache Handlers Feature This is an advanced feature useful for experienced webmasters to determine how the server will treat various webfiles opposed to using the default Apache configuration.
Yes Yes Yes Yes
Custom MIME Types Feature This is another feature for advanced webmasters that allows them to determine how browsers will treat various files and file types.
Yes Yes Yes Yes
Password Protected Areas Feature Enabling a password protection for a certain folder allows you to grant access to a single user or group of people and keep it out of reach for the public..
Yes Yes Yes Yes
URL Redirection Tool Feature This is another advanced feature of the web hosting control panel that allows you to easily redirect your URLs using permanent or temporary redirection.
Yes Yes Yes Yes
Guest Users Feature With our Guest Users feature, you can grant temporary access to different sections of your hosting account to third parties. This is particularly beneficial when partnering with developers or designers, enabling you to maintain control over the information they can view without exposing your entire account.
ADVANCED TOOLS
Dedicated IP Address Feature A dedicated IP address means that you will be the only one in the world using this exact IP address. For example, if you intend to have an online store with a private SSL certificate you will need a dedicated IP address to install it.
Optional Optional Optional 1
FrontPage Extensions Feature This feature gives our web hosting packages compatibility with Microsoft FrontPage so that you can upload and use websites created with FrontPage.
Yes Yes Yes Yes
Dreamweaver MX Support Feature Our web hosting packages are also compatible with websites created using Dreamweaver - probably one of the most popular web design softwares.
Yes Yes Yes Yes
PHP4/PHP5/PHP7 Support Feature PHP is one of the most used scripting languages when it comes to creating dynamic web pages and we are proud to support version 4, 5 and 7 to ensure that your website will work flawlessly.
Yes Yes Yes Yes
MySQL Databases Feature MySQL is a very popular SQL database server capable of working with various scripting languages such as C, C++, Java, Perl, PHP and Python. This feature shows how many MySQL databases you can use with each particular package.
5 20 Unlimited Unlimited
MySQL Database Storage Feature This features shows you what is the amount of data that can be stored in all your MySQL databases as a total.
Unlimited Unlimited Unlimited Unlimited
phpMyAdmin Access Feature phpMyAdmin is a tool that provides complete access to manage your MySQL databases via easy-to-use interface.
Yes Yes Yes Yes
PostgreSQL Databases Feature PostgreSQL is a more advanced database system known to be stable and providing better data integrity. This feature shows how many PostgreSQL databases you can use with each particular package.
Optional 5 20 Unlimited
PostgreSQL Storage Feature This features shows you what is the amount of data that can be stored in all your PostgreSQL databases as a total
Optional 80 MB Unlimited Unlimited
phpPgAdmin Feature phpPgAdmin is a tool that provides complete access to manage your PostgreSQL databases via easy-to-use interface.
Optional Yes Yes Yes
Zend Optimizer Feature This software optimizes the work of PHP based applications by enabling them to load and execute Zend Guard encoded files.
Yes Yes Yes Yes
Perl Feature Perl is one of the general purpose programming languages widely used for web development and thus it is supported by our servers to provide a wider choice for you.
Yes Yes Yes Yes
Over 3400 Perl Modules Feature Perl modules are packages of software code universally adopted to speed up future developing and you get over 3400 such modules with each of our shared hosting packages.
Yes Yes Yes Yes
ImageMagick & GD Library Feature Both ImageMagick and GD Library are used for working with image files like PNG, GIF and JPEG among others when generating thumbnails, graphics, charts, etc.
Yes Yes Yes Yes
Python Feature Python is another general purpose programming language supported by all of our shared hosting packages and its aim is to combine very clear syntax with remarkable power.
Yes Yes Yes Yes
IonCube Feature Just like Zend Optimizer, IonCube also enhances the performance of PHP applications by enabling them to easily operate with IonCube encoded files.
Yes Yes Yes Yes
Server Side Includes Feature Server Side Includes are bits of coding that can be integrated into html files to tell them to include other information to be displayed as well. It is a good way of saving time and making sure the exact same information is displayed when it has to appear on different pages.
Yes Yes Yes Yes
SSL Certificate Generator Feature SSL (Secure Sockets Layer) is the most common way of securing webpages used especially when sensitive data is collected such as personal or billing information. The SSL Certificate Generator will provide you with unsigned SSL code that needs to be approved by an authorized registrar.
Yes Yes Yes Yes
Supervisor Feature With the Supervisor you can execute and monitor long-running background scripts.
Optional Optional 1 1
Cron Jobs Feature Crontab is a command that allows scheduling tasks for future executing and is most widely used for repeating tasks executed at regular intervals.
Optional 5 Unlimited Unlimited
InnoDB Feature The latest edition of InnoDB offers serious improvements in efficacy, reliability and usability.
Yes Yes Yes Yes
Varnish Feature Varnish Cache is an HTTP accelerator that can improve the speed of your web site.
Optional Optional Yes Yes
Memcached Feature Memcached is a general-purpose memory caching system for increasing the load speed of dynamic database-driven websites.
Optional Optional Yes Yes
Node.js Feature Node.js is a software platform for building highly scalable network apps, built on Chrome`s JavaScript runtime.
Optional Optional Yes Yes
WEBSITE STATISTICS
Webalizer Web/FTP Stats Feature Webalizer is an advanced web statistics application that provides you extensive reports of the current and previous months with graphics for each month and detailed daily statistics including referral URLs
Yes Yes Yes Yes
Access Log Manager Feature When you activate the access logs for a certain hostname, there will be a record of every visit and every hit within your site. You can export the log in a text file for external statistical analysis.
Yes Yes Yes Yes
Error Log Viewer Feature When activated the error log keeps a record of every warning or error that occured on your website so that you can examine them and rectify the issues related to the website.
Yes Yes Yes Yes
Traffic Stats Feature This feature allows you to monitor the total of incoming and outgoing data transfer for each hostname in your account separately.
Yes Yes Yes Yes
MySQL Stats Feature This feature provides you information about the daily amount of queries made by each of your databases with an hourly average calculation as well.
Yes Yes Yes Yes
Load Stats Feature This tool provides you with detailed information about the CPU usage generated by your account over different periods of time - yearly, monthly, daily or even for 6 hour intervals.
Yes Yes Yes Yes
OS, CONNECTIVITY AND BACK-UP
Stable Linux with Apache Feature Linux is the leading server operating system known to be a stable environment with high security and great productivity and that is why it is used by the 10 fastests supercomputers in the world. Apache is the most popular web server that runs more websites than all other webservers combined.
Yes Yes Yes Yes
2.5 Gbit Network Feature The data center is using top quality routers and carriers allowing an outstanding Internet connection with combined speed of 2.5 gigabits per second.
Yes Yes Yes Yes
Help UPS & Diesel Backup Generator Feature We have powerful UPS devices in place and a diesel generator in case of prolonged outages to ensure the uptime of the network.
Yes Yes Yes Yes
CUSTOMER SERVICE
24/7 Customer Support Feature We are here for our customers 24 hours a day and seven days a week - no holidays, no excuses!Different channels of communication are available to suit you best depending on the issue or query that you have.
Yes Yes Yes Yes
Phone Support Feature Apart from the phone number in US, we also have a AU, UK and international lines available 14 hours day to assist you with any pre-sales, billing or general questions you may have.
Yes Yes Yes Yes
Live Chat Support Feature Our Live Chat operators are waiting to assist you with your questions and problems in real time to ensure our services are always a better experience for you.
Yes Yes Yes Yes
Integrated Ticketing System Feature Whenever you experience technicial difficulties, our professional technicians are at your disposal so all you have to do is simply open a ticket from within your web hosting control panel and you will get a reply within the hour with an average response time of 15-20 minutes.
Yes Yes Yes Yes
PRICING
Monthly price Feature Please note that shared web hosting packages are paid annually and this monthly price is calculated for comparison purposes only.
$4.95/mo $8.75/mo $17.50/mo $25.00/mo
Total annual price Feature Since shared web hosting packages are paid on annual basis this is the actual fee that you have to pay in order to purchase the package you wish to use.
$59.40/yr $105.00/yr $210.00/yr $300.00/yr
         

Click here for our shared web hosting FAQ.

Features:

GUARANTEES

24/7 Customer Support

Questions do not always come up during office hours. Whether you need help before signing up or after your website is online, our support team is available 24 hours a day, 7 days a week.

1 Hour Response Time

Waiting for support can be frustrating. That is why we aim to reply to every support request within one hour, and in many cases even sooner.

99.9% Uptime Guarantee

Your website deserves a reliable home. Our cloud hosting platform is backed by a 99.9% network uptime guarantee, helping to keep your site available whenever your visitors need it.

Daily Backups

Your website data is backed up automatically every day, provided your account uses less than 5 GB of storage. If you ever need to restore your files, we can usually recover them from the previous day's backup.

30 Day Money Back Guarantee

Every shared hosting plan includes a 30 day money back guarantee. If you decide our service is not the right fit during your first month, simply contact us for a refund of your hosting fee. Please note that domain registrations cannot be refunded once they have been completed.

30 Day Free Trial

Want to see how our hosting performs before paying? Start with our 30 day free trial. No credit card is required, so you can explore the platform without any obligation.

Monthly Price

For easy comparison, we display an equivalent monthly price for every hosting package, although shared hosting plans are billed annually.

BASIC FEATURES

Disk Space

Disk space determines how much content you can store in your hosting account. This includes your website files, images, videos, databases, email messages and anything else you upload to the server.

Monthly Traffic

Monthly traffic refers to the amount of data transferred between your website and its visitors. Every page that is viewed, every image that is loaded and every file that is downloaded contributes to your monthly bandwidth usage.

Domain Name Registration / Transfer

Registering a domain name gives your website its own unique address on the Internet. When you register your domain through us, it is automatically connected to your hosting account, so there is no complicated setup required.

If you already own a domain name, you can easily transfer its registration to us without changing ownership. This allows you to manage both your domain and hosting from one convenient place.

FREE FEATURES

Free Account Setup

There are no setup fees with our shared hosting plans. Your account is activated quickly, allowing you to start building your website without paying any extra charges.

Free Domain Name

Many of our hosting packages include a free domain registration or transfer from our list of eligible promotional domain extensions. It is a simple way to save money when launching a new website.

800+ Website Themes

Create a professional looking website using more than 800 free website themes included with your hosting account. Simply choose a design you like, customize it with your own content and publish your site without needing any coding experience.

Online Website Builder

Our easy to use website builder helps you create a modern website in just a few steps. With ready made templates and simple editing tools, anyone can build a website, even without previous design or programming experience.

50+ Free Apps Installer

Install more than 50 popular web applications with a single click. Whether you want to run WordPress, a discussion forum, an online store or another type of website, you can have everything ready within minutes.

Free VPN Access

Enjoy secure Internet access with our included VPN service. It helps protect your privacy while browsing and also allows you to access websites and online services that may be restricted in certain countries.

Shared SSL IPs

Protect your website with an SSL certificate without paying for a dedicated IP address. Our cloud hosting platform fully supports SSL certificates on shared IP addresses, helping you secure your website while keeping your costs down.

Dropbox / Google Drive Backups

For additional protection, you can automatically store daily backups in your own Dropbox or Google Drive account. This gives you an extra copy of your website that remains available whenever you need it.

Website Migration

Switching from another hosting company is easy. We will move your website to our platform free of charge and check that everything is working properly before you update your domain settings.

SSD Data Caching

Our cloud hosting platform uses fast SSD technology together with intelligent caching to reduce loading times. Frequently accessed data can be delivered much faster, helping your website perform better for your visitors.

ZFS Storage

We use the advanced ZFS file system because it offers excellent speed, dependable data protection and built in integrity checks. It helps detect file corruption automatically while supporting reliable daily backups.

ModSecurity

Every shared hosting account includes ModSecurity, a powerful web application firewall that helps protect your website by blocking many common attacks before they reach your files.

Marketing Tools

Promoting your website becomes easier with our built in marketing tools. You can submit your site to search engines, announce updates and use additional features designed to help attract more visitors.

Administration Tools

Your hosting account includes a variety of useful management tools such as Hotlink Protection, IP blocking, a .htaccess generator and several other features that simplify website administration.

Video Tutorials

More than 40 step by step video tutorials are available throughout the control panel, making it easy to learn how to manage your hosting account and use its features with confidence.

Online Documentation

Whenever you need help, our online knowledge base provides detailed guides, practical tutorials and answers to frequently asked questions, helping you find solutions whenever you need them.

CONTROL PANEL

In house built control panel

Your hosting account is managed through Hepsia, our custom built control panel. It combines powerful features with a clean and intuitive interface, making it easy to manage your websites, domains, email accounts and databases from one convenient location.

Multi lingual interface

The Hepsia control panel is available in more than 10 languages, making it easier for customers around the world to manage their hosting accounts in the language they are most comfortable using.

Colour skins

Everyone has different preferences, so the control panel includes multiple colour themes. Simply choose the one you like best to create a more comfortable working environment.

DOMAINS & SUBDOMAINS

Hosted Domains

You can host multiple domain names in a single account, depending on your hosting plan. This allows you to manage several websites without needing a separate hosting package for each one.

Subdomains

Subdomains let you create additional sections of your main website using addresses such as blog.yourdomain.com or shop.yourdomain.com. They are ideal for blogs, online stores, support portals or testing environments.

Parked Domains

A parked domain allows you to reserve a domain name for future use or point it to an existing website. It is a useful feature if you own multiple domain names that should all lead visitors to the same destination.

Full DNS Management

Take complete control of your domain's DNS settings. You can easily edit records, change mail servers, point your domain to another server or make other DNS changes whenever you need them.

Custom A and MX Records

Create or modify A records to direct your domain to a specific IP address and manage MX records to choose which mail servers handle your email. Everything can be done directly from the control panel.

CNAME Records

CNAME records allow one domain name or subdomain to point to another domain instead of an IP address. They are commonly used when connecting websites or online services that require domain aliases.

AAAA, SRV, NS and TXT Records

Advanced DNS management includes support for IPv6 AAAA records, SRV records for specific network services, NS records for custom name servers and TXT records that can be used for email authentication, domain verification and other services.

Full WHOIS Management

Manage your domain registration details directly from your hosting account. Depending on the policies of the domain extension, you can update the available WHOIS information whenever necessary.

Registrar Lock Option

Protect your domain against unauthorized transfers by enabling the registrar lock feature. When locked, your domain cannot be transferred to another registrar until you decide to unlock it.

EPP Transfer Protection

Many domain extensions require an EPP authorization code before they can be transferred. You can easily obtain this code from your control panel whenever you decide to move your domain.

ID Protection

For supported domain extensions, domain privacy helps keep your personal contact information out of the public WHOIS database. This reduces unwanted spam and provides an extra layer of privacy for your registration details.

E-MAIL SERVICES

Email Accounts

Create professional email addresses using your own domain name. Our email service supports POP3, IMAP and SMTP, allowing you to access your messages from desktop programs such as Outlook or Thunderbird as well as many mobile email apps.

Webmail

Check your email from anywhere using your web browser. Our hosting plans include several webmail applications, so you can send, receive and organize your messages without installing any additional software.

E-Mail Aliases

Create multiple email aliases that all deliver messages to the same mailbox. This makes it easy to manage different contact addresses without maintaining separate email accounts.

E-Mail Forwarding

Automatically forward incoming email from one address to another. Messages can be redirected to a different mailbox or sent to several recipients at the same time.

Auto-responders

Set up automatic replies for any email account. This is ideal for vacation messages, business hours notifications or confirming that a message has been received.

Catch-all E-Mails

A catch all mailbox receives messages sent to incorrect or non existing email addresses at your domain. This helps prevent important emails from being lost because of typing mistakes.

Mailing Lists

Create mailing lists to distribute newsletters, announcements or updates to groups of subscribers with a single email.

Mailing List Members

There is no fixed limit on the number of mailing list subscribers, giving you the flexibility to grow your audience over time.

Anti-spam Protection

SpamAssassin helps reduce unwanted email by filtering spam before it reaches your inbox. With the right settings, it can block the vast majority of unsolicited messages.

SPF Protection

Sender Policy Framework helps protect your domain from email spoofing by specifying which mail servers are allowed to send messages on behalf of your domain.

DomainKeys Identified Mail

DKIM digitally signs outgoing email to verify that messages are genuine and have not been altered during delivery. This improves email security and helps increase trust with receiving mail servers.

Anti-virus Protection

Incoming email is scanned for known viruses using ClamAV, helping to protect your mailbox and reduce the risk of malicious attachments reaching your inbox.

Custom MX Records

Manage your own mail servers by creating or editing MX records directly from the control panel. This makes it easy to use external email providers whenever needed.

WEBSITE CONTROLS

Advanced File Manager

Manage your website files directly from your browser without installing FTP software. Upload, download, move, rename and edit files with an easy to use file manager that also supports drag and drop operations.

FTP Accounts

Create FTP accounts to securely upload and manage your website files. Separate FTP users can also be created for developers or team members who only need access to specific folders.

FTP Manager

The built in FTP Manager lets you create, edit and remove FTP accounts, change passwords and control access permissions whenever required.

SSH/Telnet

Advanced users can securely connect to their hosting account using SSH or Telnet to run commands, manage files and perform server administration tasks from the command line.

Web-based SSH

Access a secure command line directly from your web browser. There is no need to install a separate SSH client, making server management more convenient when working from different computers.

Website Manager

Our Website Manager brings your domains, websites and hosting settings together in one place, making it easy to organize and manage everything from a single interface.

Custom Error Pages

Create your own error pages, such as custom 404 pages, to provide visitors with a better experience whenever a page cannot be found.

Custom Apache Handlers

Configure how the web server processes specific file types by creating custom Apache handlers. This feature gives experienced users additional flexibility when managing their websites.

Custom MIME Types

Add custom MIME types so browsers correctly recognize and handle file formats that are not included in the default server configuration.

Password Protected Areas

Restrict access to selected folders by protecting them with a username and password. This is useful for private documents, client areas or development sections.

URL Redirection Tool

Redirect visitors from one web address to another using permanent or temporary redirects. This is useful when moving pages, changing domains or reorganizing your website.

Guest Users

Need to give a web designer or developer temporary access? Guest Users let you share selected parts of your hosting account without exposing everything, giving you greater control over who can see and manage your data.

ADVANCED TOOLS

Dedicated IP Address

A dedicated IP address is reserved exclusively for your website. It is often required for certain applications and can be useful when installing some types of SSL certificates or running services that benefit from having their own unique IP address.

FrontPage Extensions

If you still maintain websites created with Microsoft FrontPage, our hosting platform provides the compatibility needed to keep those sites running without requiring a complete rebuild.

Dreamweaver MX Support

Websites created with Adobe Dreamweaver can be uploaded and managed without any special configuration, making deployment quick and straightforward.

PHP Support

PHP is one of the world's most popular web programming languages. Our hosting platform supports multiple PHP versions, allowing you to run both modern applications and many older websites that still rely on previous releases.

MySQL Databases

Create MySQL databases for content management systems, blogs, online stores and custom web applications. The number of databases available depends on your selected hosting plan.

MySQL Database Storage

Your hosting package includes storage space for MySQL databases, giving your applications plenty of room to store website content, customer information and other important data.

phpMyAdmin Access

Manage your MySQL databases through the familiar phpMyAdmin interface. You can create tables, import and export databases, run SQL queries and perform maintenance tasks directly from your browser.

PostgreSQL Databases

For applications that require PostgreSQL, you can create and manage PostgreSQL databases directly from your hosting account. This advanced database system is well known for its reliability and data integrity.

PostgreSQL Storage

Storage space is also available for PostgreSQL databases, allowing you to build applications that require a more advanced relational database platform.

phpPgAdmin

Use phpPgAdmin to administer your PostgreSQL databases through an easy to use web interface. It simplifies common management tasks without requiring command line access.

Zend Optimizer

Zend Optimizer improves compatibility with applications encoded using Zend Guard, allowing protected PHP software to run correctly on your hosting account.

Perl

Perl remains a popular scripting language for many web applications and automation tasks. It is fully supported on our hosting platform for customers who continue to rely on it.

Over 3400 Perl Modules

Your hosting account includes access to more than 3,400 Perl modules, making it easier to run existing applications or develop new projects without installing additional libraries yourself.

ImageMagick & GD Library

Both ImageMagick and GD Library are available for websites that need to resize images, generate thumbnails, create graphics or perform other image processing tasks.

Python

Python is supported on our hosting platform, allowing developers to build and run modern web applications using one of today's most popular programming languages.

IonCube

IonCube Loader enables PHP applications protected with IonCube encoding to run correctly, ensuring compatibility with many commercial scripts and software packages.

Server Side Includes

Server Side Includes make it possible to reuse the same content across multiple web pages. This helps simplify website maintenance and reduces the amount of repetitive editing required.

SSL Certificate Generator

Create the certificate signing request needed when purchasing an SSL certificate from a trusted certificate authority, making it easier to secure your website with encrypted connections.

Supervisor

Supervisor allows you to monitor and automatically manage long running background processes, helping important services continue running reliably.

Cron Jobs

Schedule repetitive tasks to run automatically at specific times or intervals. Cron jobs are useful for backups, maintenance, email notifications and many other automated processes.

InnoDB

InnoDB provides a reliable and high performance storage engine for MySQL databases, offering excellent stability, transaction support and improved data protection.

Varnish

Varnish Cache helps websites load faster by storing frequently requested pages in memory, reducing server load and improving response times for your visitors.

Memcached

Memcached speeds up dynamic websites by temporarily storing frequently accessed data in memory, reducing database activity and helping pages load more quickly.

Node.js

Developers can build and run scalable JavaScript applications using Node.js, making it possible to create fast, modern web applications directly on our hosting platform.

WEBSITE STATISTICS

Webalizer Web/FTP Stats

Keep track of your website's performance with detailed Webalizer reports. View visitor activity, referral websites, FTP usage and monthly statistics through easy to understand charts and reports.

Access Log Manager

Enable access logs to record every request made to your website. The logs can be downloaded for detailed analysis, troubleshooting or security monitoring whenever needed.

Error Log Viewer

The Error Log Viewer records warnings and errors generated by your website, helping you identify problems more quickly and resolve them before they affect your visitors.

Traffic Stats

Monitor the amount of incoming and outgoing traffic for each hosted domain. This gives you a clear picture of your website's bandwidth usage over time.

MySQL Stats

View detailed information about your MySQL databases, including daily query activity and average hourly usage, making it easier to monitor database performance.

Load Stats

Track the CPU resources used by your hosting account with detailed statistics covering different time periods, including the last few hours, daily, monthly and yearly reports.

OS, CONNECTIVITY AND BACKUP

Stable Linux with Apache

Our hosting platform runs on the proven combination of Linux and Apache, delivering excellent stability, security and performance. This reliable environment powers millions of websites around the world and provides a solid foundation for your online projects.

2.5 Gbit Network

Our servers are connected through a high speed 2.5 Gbit network using premium carriers and enterprise grade networking equipment, ensuring fast and dependable connectivity for your websites.

UPS & Diesel Backup Generator

To keep services running during unexpected power failures, our data centre is equipped with industrial UPS systems and diesel backup generators that provide continuous power whenever it is needed.

CUSTOMER SERVICE

24/7 Customer Support

Whenever you need assistance, our support team is available 24 hours a day, 7 days a week. Whether you have a technical question, billing enquiry or need general advice, help is always within reach.

Phone Support

Speak directly with our support team through our telephone service. We provide US, UK, Australian and international phone numbers during business hours to assist with sales, billing and general enquiries.

Live Chat Support

Need a quick answer? Our live chat service lets you communicate directly with a support representative in real time, making it easy to get help without opening a support ticket.

Integrated Ticketing System

Technical support is available through our built in ticket system inside the hosting control panel. Every request is handled by experienced technicians, with replies typically arriving well within our one hour response target.

PRICING

Monthly Price

The monthly price shown for each shared hosting plan is provided for comparison purposes only. Shared hosting packages are billed annually rather than month by month.

Total Annual Price

The total annual price is the amount you pay when purchasing your shared hosting package. This is the actual cost charged for one full year of hosting service.

Frequently asked questions

FAQ menu

1. Choosing a shared hosting plan

What is shared hosting?

Shared hosting is a type of web hosting where multiple customer accounts operate on the same physical server infrastructure. Each account has its own hosting space and management environment, while the underlying server resources are shared between customers. This makes shared hosting an affordable option for websites that do not require an entire server for themselves.

Who is shared hosting designed for?

Shared hosting is designed for people, organizations and businesses that want to publish websites without managing a complete server themselves. It can be suitable for personal websites, company websites, blogs, portfolios, informational sites, small online stores and many other projects.

Is shared hosting suitable for a new website?

Yes. Shared hosting can be a practical starting point for a new website because you do not need to configure or maintain an entire server. You can concentrate on creating your website while the hosting environment provides the infrastructure needed to make it available online.

Is shared hosting suitable for a small business website?

Yes. A small business website often does not need the resources or complexity of a VPS or dedicated server. Shared hosting can provide an economical environment for company websites, service pages, contact pages, blogs and other sites with modest resource requirements.

Can I use shared hosting for a personal website?

Yes. Personal websites are one of the common uses for shared hosting. You can use a shared hosting account for a personal blog, portfolio, hobby website, family website or another project that does not require a dedicated server environment.

Can shared hosting handle a professional website?

Yes. Shared hosting is not limited to amateur websites. A professionally designed website can run on shared hosting as long as its technical requirements and resource consumption are appropriate for the hosting environment.

When should I consider something more powerful than shared hosting?

You may need a more powerful hosting solution when your website consistently requires more CPU, memory, storage, processing capacity or other resources than a shared environment can comfortably provide. Rapid traffic growth, resource intensive applications and specialized server requirements can all be reasons to consider upgrading.

Can I start with shared hosting and upgrade later?

Yes. Starting with shared hosting does not mean you have to use it permanently. As your website grows, you can move to a larger hosting package or a different type of hosting when your requirements change.

How do I know which shared hosting package I need?

The best package depends on the size and purpose of your website, the amount of content you expect to store, the number of websites you want to operate and the amount of traffic you anticipate. It is generally better to choose a package based on your actual requirements rather than paying for resources you do not need.

Should I choose a larger hosting plan just in case?

Not necessarily. Choosing the largest available package from the beginning can result in paying for capacity that your website does not currently use. A better approach is to select a package that comfortably meets your present requirements while allowing reasonable room for growth.

Can one shared hosting account be enough for several websites?

It can be, depending on the hosting package and the requirements of the individual websites. If your plan permits multiple websites, several relatively small sites can be managed from one account instead of purchasing a separate hosting package for every project.

Is shared hosting cheaper than VPS hosting?

Shared hosting is generally less expensive because the cost of the underlying infrastructure is distributed among multiple hosting customers. A VPS provides a more isolated environment and additional resources, which normally results in a higher price.

Is shared hosting cheaper than dedicated hosting?

Yes. With shared hosting, the physical server infrastructure is used by multiple customers. Dedicated hosting assigns an entire physical server to one customer, making it considerably more expensive and more appropriate for websites with substantially greater requirements.

Does a low price mean shared hosting is low quality?

No. The lower cost of shared hosting is largely a result of resource sharing rather than an indication that the service must be unreliable or unsuitable for professional websites. The quality of a hosting service depends on factors such as infrastructure, configuration, maintenance, support and resource management.

Can I host a website without technical knowledge?

Yes. You do not need to be a server administrator to use shared hosting. Many common website tasks can be performed through graphical management tools, while website builders and content management systems can reduce the amount of technical work required.

Do I need to know Linux to use shared hosting?

No. The server operating system can run in the background without requiring you to understand Linux administration. Most routine hosting tasks can be performed through the hosting control panel rather than directly managing the operating system.

Do I need programming knowledge to use shared hosting?

No. Programming knowledge is not required for many types of websites. You can use a website builder or a content management system without writing code. Programming knowledge becomes useful when you want to develop or customize applications yourself.

Can shared hosting be used for an existing website?

Yes. Shared hosting can be used for both new and existing websites. If your current website is hosted elsewhere, it can be moved to the new hosting environment provided that its software and technical requirements are compatible with the available platform.

Is shared hosting suitable for a blog?

Yes. Blogs are well suited to shared hosting when their traffic and resource requirements remain within the capabilities of the hosting package. A small or medium sized blog can often operate successfully without requiring a VPS or dedicated server.

Is shared hosting suitable for an online portfolio?

Yes. A portfolio containing photographs, project descriptions, examples of work and contact information can be hosted on a shared account. The main consideration is the amount of storage and server resources required by the particular portfolio.

Can I host a business landing page on shared hosting?

Yes. A landing page normally requires relatively few server resources, making shared hosting a suitable environment for many such websites. This can be useful for businesses, advertising campaigns, product promotions and individual services.

Can I host a membership website on shared hosting?

It depends on the software and the number of users. A small membership website may work well on shared hosting, while a large membership platform with substantial concurrent activity may eventually require additional resources or a more powerful hosting environment.

Can I host an online store on shared hosting?

Yes. Many smaller online stores can operate on shared hosting. The important considerations include the e-commerce software being used, the number of products, traffic levels, database activity and the resources required during periods of higher customer activity.

Can I host a forum on shared hosting?

Yes. A small or moderately active discussion forum can be hosted on shared hosting. As the number of active users and database queries increases, however, the forum may require more resources than a basic shared hosting package can provide.

Can I host a photo website on shared hosting?

Yes, provided that the storage and resource requirements are appropriate for the selected package. Large collections of high resolution photographs can consume considerable storage and may also increase bandwidth usage, so the size of the collection should be considered when choosing a plan.

Can I host a video website on shared hosting?

It depends on how the videos are delivered. A website that embeds videos hosted by an external video platform can be relatively light on hosting resources. Storing and delivering a large number of video files directly from a shared hosting account can require substantially more storage, bandwidth and server resources.

Can shared hosting be used for an API?

Some simple APIs can run on shared hosting, but compatibility depends on the programming language, framework, background processes and server requirements of the API. Applications requiring persistent processes, specialized services or substantial resources may be better suited to a VPS or dedicated environment.

Can I run a web application on shared hosting?

Yes, provided the application is compatible with the available server environment. PHP based applications are particularly common on shared hosting, while applications requiring unusual server configurations or continuously running processes may have additional requirements.

Can I host a development website on shared hosting?

Yes. A shared hosting account can be used for development, testing or demonstration websites. Developers should nevertheless be careful not to expose unfinished applications, test credentials or sensitive development files publicly.

Can I use shared hosting for a staging website?

Yes, if the hosting environment and your chosen website software support the staging setup you need. A staging website can be useful for testing changes before applying them to a live website, although the exact method depends on the application and development workflow.

Is shared hosting suitable for a high traffic website?

It can be suitable for some websites with moderate traffic, but traffic volume alone does not determine whether shared hosting is appropriate. The type of website, page complexity, caching, database activity, number of simultaneous visitors and efficiency of the software can all affect resource consumption.

What happens if my website grows beyond shared hosting?

If your website outgrows its current hosting environment, you can move to a larger plan or a different hosting solution. Growing beyond shared hosting is not a failure of the hosting service or the website. It can simply mean that the project has reached a point where additional resources are justified.

Can shared hosting support seasonal traffic increases?

It can, depending on the size and duration of the traffic increase and the resources required by the website. A temporary increase may be manageable if the website has sufficient capacity and is properly optimized. Large or unpredictable traffic spikes may require additional planning.

Should I choose shared hosting based only on storage space?

No. Storage is only one consideration. Website performance can also be affected by CPU usage, memory requirements, database activity, traffic, software configuration and the number of simultaneous visitors. Looking only at disk space can therefore give an incomplete picture of which package is appropriate.

Does having more storage automatically make a hosting plan faster?

No. Storage capacity and website performance are different things. A plan with more disk space does not automatically provide a faster website. Performance depends on many factors, including the server environment, application, database activity, caching and how efficiently the website is built.

Can two websites use the same shared hosting account safely?

Yes, provided the hosting package permits multiple websites and each website is configured correctly. It is important to keep applications, files, passwords and administrative access properly separated so that a problem with one website does not unnecessarily expose another.

What should I consider before moving to shared hosting?

Before moving, check which software your website uses, the PHP and database requirements, the amount of storage it occupies, its current traffic, any special server configuration it requires and whether you have access to all necessary account credentials. Preparing this information can make the transition much smoother.

How can I estimate how much hosting my website needs?

Start by examining your current website rather than trying to predict everything from scratch. Look at its storage consumption, traffic, database size, application requirements and current resource usage. If the website is new, estimate its expected growth and leave reasonable capacity for increases rather than choosing a package with no room to grow.

2. Getting started with shared hosting

What do I need before I can launch a website?

You need a domain name or another web address, a hosting account and the website itself. The website can be created manually, built with a website builder, installed through a content management system or developed using another compatible method.

Can I register my domain separately from my hosting?

Yes. Your domain and hosting do not have to be purchased from the same provider. A domain registered elsewhere can be connected to your hosting account by changing the appropriate domain settings.

Can I keep my domain with another registrar?

Yes. There is no technical requirement to transfer a domain registration simply because you change web hosts. You can keep the registration with your existing registrar and configure the domain to point to the new hosting service.

How long does it take to get a shared hosting website online?

The time varies depending on whether you are creating a new website, transferring an existing one or simply uploading files. A simple new website can be online quickly, while moving a complex website may require additional preparation and testing.

What should I do immediately after activating my hosting account?

Start by reviewing the account information and confirming that you can access the control panel. You can then connect your domain, create or upload your website, configure any required application settings and test the website before announcing it publicly.

Can I test my website before changing my domain settings?

Yes. There are several ways to test a website before directing the domain to the new server. The appropriate method depends on the hosting environment and the website software, but testing first can help identify problems before visitors are sent to the new location.

What should I check after launching a website?

Visit the main pages of the website and test important functions such as navigation, forms, login areas, images, downloads and checkout processes if applicable. It is also worth checking the website from more than one device and browser to make sure the public site behaves as expected.

Can I make changes to my website while it is live?

Yes. Most websites are designed to be updated while they remain publicly accessible. However, significant changes should be planned carefully, particularly when modifying databases, website software or important configuration files.

Can I temporarily take my website offline?

Yes. A website can be made temporarily unavailable for maintenance, redesign or other reasons. The exact method depends on the website software and the type of maintenance being performed.

Can I move my website back to another host later?

Yes. Hosting is not a permanent commitment to one provider. You can move your website to another hosting company in the future if your requirements change or you decide that another service is more suitable.

3. Managing websites on shared hosting

Do I have to manage the physical server?

No. With shared hosting, the physical server and underlying hosting infrastructure are managed by the hosting provider. Your responsibility is primarily the management of your own websites, applications, content and account settings.

Do I need to install server software myself?

No. The shared hosting environment already provides the server software required for supported websites and applications. You normally manage your website through the available hosting tools rather than installing and maintaining the underlying server platform.

Can I customize my website without changing the server?

Yes. Most website customization takes place within the website itself rather than at the server level. You can change your design, content, plugins, themes, scripts and application settings without needing to modify the physical server.

Can I have multiple websites with different designs?

Yes. When your hosting package permits multiple websites, each website can have its own domain, design, content and software. They do not need to look or function the same simply because they are hosted under one account.

Can different websites use different software?

Yes, provided each application is compatible with the hosting environment. For example, one website might use a content management system while another uses custom PHP files. Compatibility should be checked before installing software with unusual requirements.

Can I give another person access to my hosting account?

Yes, where the available account management features allow it. When working with developers, designers or other collaborators, it is better to provide the minimum access they need rather than giving everyone unrestricted control of the entire hosting account.

Should I give my web designer my main hosting password?

It is better to avoid sharing your primary account password whenever another access method is available. Separate access can make it easier to control what another person can manage and allows you to remove their access when their work is finished.

Can I manage my website from another computer?

Yes. Shared hosting management is generally available through web based tools, allowing you to work from different computers as long as you have an Internet connection and the necessary account credentials.

Can I manage my hosting account from a mobile device?

Many hosting management tasks can be performed from a modern smartphone or tablet through a web browser. However, complex website administration and development work may be more convenient on a desktop or laptop computer.

Can I manage more than one website from one login?

Yes, when multiple websites are associated with the same hosting account. Having them under one account can make administration more convenient because you do not have to maintain completely separate hosting accounts for every website.

Can I separate websites from one another within the same account?

Yes. Websites can be organized into separate directories and managed independently. Proper separation of files and application configurations is important when several unrelated websites share one hosting account.

What happens if one website has a problem?

A problem with one website does not necessarily mean that every other website in the account will have the same problem. However, websites sharing the same hosting environment can still be affected if one application consumes excessive resources or causes broader account level issues.

Can one website affect the performance of another website?

Potentially, yes. Because multiple websites in the same account share the account's available resources, a resource intensive application can affect other sites when it consumes an unusually large amount of processing power, memory or other resources.

Should I keep unused websites on my hosting account?

It is generally better to remove websites, applications and files that you no longer need, particularly if they contain outdated software. Unused applications can become maintenance and security concerns even when you are no longer actively using them.

How often should I update my website software?

Website software should be kept reasonably current, particularly when updates address security problems or important compatibility issues. The appropriate update schedule depends on the application, but leaving outdated software untouched for long periods can create unnecessary risks.

Should I delete old plugins and themes?

Yes, if they are no longer needed. Unused software adds unnecessary files to your website and may become a security concern if it remains installed but is no longer maintained. Keep only the themes, plugins and applications that you actually need.

Can I install software myself on shared hosting?

For compatible applications, yes. Many web applications can be uploaded or installed through the hosting control panel. Software that requires operating system level access, unusual server modules or administrator privileges may not be suitable for a shared environment.

Can I change my website's files directly?

Yes. Website files can be uploaded, edited, renamed, moved and removed using the available file management tools. Developers can also use other supported methods when they need more advanced control over their files.

Is shared hosting difficult to manage after the website is online?

For many websites, routine management is relatively straightforward. Once the website has been configured, day to day tasks generally involve updating content, maintaining the application, managing accounts and checking that important functions continue to work correctly.

What should I do if I am not comfortable managing my website?

You can use a website builder or content management system that simplifies administration, or ask a web designer or developer to handle technical tasks. Hosting support can also help with questions related to the hosting environment, although website development and customization may require a specialist.

4. Shared hosting resources

What does CPU usage mean for a shared hosting account?

CPU usage represents the amount of processing work your website and its applications request from the server. Simple websites normally require relatively little processing, while complex applications, intensive scripts and large database operations can consume considerably more CPU resources.

What does RAM usage mean in shared hosting?

RAM, or memory, is used by running applications and processes. Websites that use complex software, large databases or resource intensive scripts can require more memory than simple static websites.

Why can two websites of the same size use different resources?

Disk space does not tell you how much processing a website requires. Two websites can occupy the same amount of storage while having completely different CPU, memory and database requirements because one may perform far more processing than the other.

Does every visitor consume the same amount of server resources?

No. The resource usage associated with a visitor depends on what that visitor does and how the website is built. Viewing a simple cached page can require very little processing, while performing a search, submitting a form or interacting with a dynamic application can require considerably more work.

Can plugins increase resource usage?

Yes. Plugins can add additional processing to a website. A poorly optimized plugin, an unusually complex plugin or a plugin performing frequent background tasks can consume significantly more resources than a simple feature.

Can a large database affect shared hosting performance?

It can. Database size alone is not necessarily a problem, but large or inefficient databases can require more processing and storage resources. Poorly optimized database queries can also increase the amount of work required to generate pages.

Can a badly coded website use too many resources?

Yes. Inefficient code can cause a website to perform unnecessary processing or repeat expensive operations. In some cases, improving the code or application configuration can reduce resource consumption without changing the hosting package.

Can traffic from search engines consume hosting resources?

Yes. Search engine crawlers access website pages in much the same way other visitors do, so their requests can contribute to server activity. The impact depends on the number of requests and how efficiently the website handles them.

Can automated bots affect a shared hosting account?

Yes. Unwanted bots can generate large numbers of requests, particularly when they repeatedly crawl pages, search forms or other dynamic functions. Website owners can use appropriate security and traffic management measures to reduce unnecessary automated activity.

Does caching reduce resource usage?

It can. Caching allows previously generated content to be reused instead of rebuilding the same page every time it is requested. This can reduce processing requirements and improve the responsiveness of many types of websites.

Can image files consume hosting resources?

Yes. Large images consume storage and can require additional processing when they are resized, compressed or dynamically generated. They can also increase the amount of data transferred to visitors, so properly optimized images are beneficial for both resource usage and page loading.

Can a website become too large for shared hosting even if it has little traffic?

Yes. A website can require substantial storage, database capacity or specialized processing even when relatively few visitors access it. Traffic is only one factor when determining whether a shared hosting environment is appropriate.

Can a website have too many files?

Yes. A very large number of individual files can make file management and certain server operations more demanding. This is particularly relevant for applications that generate thousands or millions of small files.

What is an inode?

An inode is a filesystem record used to keep track of a file, directory or other filesystem object. Hosting providers may impose inode limits because extremely large numbers of individual files can consume significant filesystem resources even when the total amount of stored data is relatively small.

Why can deleting files help a hosting account?

Deleting unnecessary files can free storage and reduce the number of filesystem objects associated with an account. Removing old backups, caches, temporary files and unused applications can also make website administration easier.

Can log files become large?

Yes. Websites and applications can generate logs containing information about requests, errors and other activity. If logs are retained indefinitely, they can eventually occupy significant storage space, depending on how much activity the website receives.

Can temporary files use hosting space?

Yes. Some applications create temporary files during normal operation. These files can accumulate when applications are not configured to clean them up properly, so unnecessary temporary data should be reviewed periodically.

What happens if a website reaches its available resources?

The exact result depends on which resource is exhausted and how the hosting environment handles resource limits. A website may become slower, individual processes may fail or certain operations may temporarily stop working. Reducing resource consumption or moving to a more suitable package can resolve the problem.

How can I reduce resource usage without changing hosting plans?

Start by identifying what is consuming the most resources. Updating inefficient software, removing unnecessary plugins, optimizing databases, reducing oversized images, enabling appropriate caching and controlling unwanted automated traffic can all help reduce resource consumption.

Does adding more plugins always make a website slower?

No. The number of plugins alone does not determine performance. A website with many lightweight and well designed plugins can perform better than a website with only a few poorly optimized or resource intensive plugins. The quality and function of the software matter more than the number alone.

Can a website be optimized before moving to shared hosting?

Yes. Cleaning unnecessary files, updating software, optimizing images, reviewing plugins and improving database performance before a migration can make the transition easier and give the website a better starting point on the new hosting account.

5. WordPress and CMS hosting

Can I install WordPress on shared hosting?

Yes. WordPress is commonly used on shared hosting because it can run in a standard web hosting environment. Before installing it, make sure your chosen WordPress version, themes and plugins are compatible with the hosting environment.

Is shared hosting suitable for a new WordPress website?

Yes. A new WordPress website with a modest amount of traffic can be a good match for shared hosting. It allows you to start with a relatively simple hosting environment and move to a more powerful solution later if the website grows substantially.

Can I use a custom WordPress theme?

Yes. You can use a custom theme as long as it is compatible with your WordPress installation and the hosting environment. Custom themes can be developed specifically for a business, publication, store or other type of website.

Can I install third party WordPress plugins?

Yes, provided the plugins are compatible with your WordPress version and hosting environment. Before installing a plugin, it is sensible to check that it is actively maintained and compatible with the other software running on your website.

Can I move an existing WordPress website to shared hosting?

Yes. An existing WordPress website can be migrated to shared hosting by transferring its files and database and then configuring the new environment. The exact migration procedure depends on how the existing website is configured.

Will my WordPress website need changes after migration?

It may. Most WordPress websites can be moved without major changes, but some sites contain absolute paths, special server configurations, hard coded URLs or plugins that depend on the previous hosting environment. These issues should be checked during migration.

Can I run WooCommerce on shared hosting?

Yes. Small WooCommerce stores can run on shared hosting when their traffic, product catalog, database activity and other resource requirements remain within the capabilities of the hosting environment.

Can I host several WordPress websites in one account?

Yes, when the selected hosting package supports multiple websites. Each WordPress installation can have its own domain, files, database, theme and plugins while being managed from the same hosting account.

Can I use WordPress multisite on shared hosting?

WordPress Multisite can work on shared hosting when the hosting environment supports the required configuration. However, a multisite network can become more resource intensive as additional websites, users and plugins are added, so resource requirements should be considered carefully.

Can I install Joomla on shared hosting?

Yes, provided the Joomla version you want to use is compatible with the available PHP, database and server environment. The same principle applies to other content management systems: compatibility should be checked before installation.

Can I install Drupal on shared hosting?

Yes, if the Drupal release and its requirements are supported by the hosting environment. More complex Drupal websites may require greater resources as their content, traffic and number of modules increase.

Can I use a content management system other than WordPress?

Yes. Shared hosting is not limited to one particular content management system. Any application that is compatible with the available server software and account capabilities may be usable.

Can I install a CMS manually?

Yes. If you have the necessary technical knowledge, you can upload the application's files, create its database and complete its installation through the application's setup process. Some applications may also offer simpler installation methods.

Can I change from one CMS to another?

Yes. Moving from one content management system to another is possible, although the process can involve redesigning pages, transferring content, rebuilding menus and adapting databases. The difficulty depends on the size and complexity of the website.

Can I test a new CMS without replacing my existing website?

Yes. A separate directory, subdomain or development environment can be used to test another CMS without immediately changing the live website. This allows you to evaluate the new system before deciding whether to replace the existing site.

Can I run an older CMS on shared hosting?

Possibly, but older software can create compatibility and security problems. An application that requires outdated PHP versions or obsolete server components may not be suitable for a modern hosting environment. Updating the application is generally preferable when possible.

Should I update WordPress immediately when a new version is released?

It is sensible to keep WordPress reasonably current, particularly when an update addresses security issues. For major updates, it is also wise to verify that important themes and plugins remain compatible before applying the change to a production website.

Can WordPress updates break a website?

They can. Compatibility problems between WordPress, themes and plugins can occasionally cause errors after an update. Testing important updates and keeping a reliable recovery method available can reduce the risk of prolonged problems.

What should I do before making major CMS changes?

Before making significant changes, review the current configuration and make sure you have a reliable way to recover the website if something goes wrong. It is also useful to test major changes separately before applying them to the live website.

Can I run a CMS and custom coded pages on the same account?

Yes. A hosting account can contain different types of websites and applications when the hosting plan allows multiple sites and the software is compatible with the environment. Careful organization of directories and configurations is important.

6. Website performance and speed

What makes a shared hosting website load slowly?

A slow website can have many possible causes. Large images, inefficient code, slow database queries, excessive plugins, external scripts, poorly configured applications and high resource usage can all contribute. Server resources are only one part of the performance picture.

Is shared hosting fast enough for modern websites?

It can be. Many modern websites can perform well on shared hosting when their software is properly configured and their resource requirements are reasonable. Website optimization is important regardless of the hosting type being used.

Does the hosting plan determine website speed?

The hosting plan can affect available resources, but it is not the only factor. Website code, images, databases, caching, third party services and the behavior of visitors can all influence loading speed.

Why can a website be slow even when it has plenty of storage available?

Storage capacity and processing performance are separate matters. A website can have large amounts of unused disk space while still experiencing slow page generation because of inefficient code, database queries, heavy applications or other processing requirements.

Can too many database queries slow down a website?

Yes. Dynamic websites frequently retrieve information from databases when generating pages. If an application performs excessive or inefficient queries, page generation can take longer and consume additional server resources.

Can an inefficient theme slow down a website?

Yes. A theme can affect both the amount of code sent to visitors and the amount of server processing required to generate pages. A well designed theme with efficient code can help reduce unnecessary work.

Can third party scripts slow down my website?

Yes. Analytics systems, advertising networks, social media widgets, fonts, video players and other external services can affect page loading. A visitor may have to wait for those resources even when your own hosting server is responding normally.

Can advertisements affect website performance?

Yes. Advertising systems can add additional scripts, images and network requests to a page. Websites with many advertisements can therefore require more browser processing and network activity than pages with little or no advertising.

Can large images make my website slow?

Yes. High resolution images can be much larger than necessary for the size at which they are displayed. Compressing images and using appropriately sized files can reduce the amount of data visitors need to download.

Does website speed depend on the visitor's Internet connection?

Yes. A website's overall loading experience depends partly on the visitor's connection, device and browser. A page that loads quickly on a fast desktop connection may take longer on a slower mobile connection.

Does the visitor's location affect loading time?

It can. The physical distance between a visitor and the server can affect network latency. Other factors, including routing and the visitor's Internet provider, can also influence how quickly a website responds.

Can browser caching make a website appear faster?

Yes. When a browser has already stored certain website resources, it may not need to download them again when the visitor returns. This can make repeat visits noticeably faster.

What is page caching?

Page caching stores a generated version of a web page so that it can be served without rebuilding the page from scratch for every request. This can be particularly helpful for websites whose pages do not change on every visit.

Can caching cause visitors to see old content?

It can. When cached copies are retained, visitors may temporarily receive an older version of a page after you make changes. Cache clearing or cache expiration settings can ensure updated content is delivered when necessary.

Should every website use caching?

Many websites can benefit from caching, but the appropriate caching method depends on the application. Websites with frequently changing or highly personalized content may require more careful configuration than simple informational sites.

Can database optimization improve website speed?

Yes. Removing unnecessary data, improving database structure and reducing inefficient queries can make dynamic websites more responsive. The exact optimization methods depend on the database and application being used.

Can an outdated plugin cause performance problems?

Yes. Older plugins may contain inefficient code, compatibility problems or unnecessary background activity. Keeping software maintained and removing plugins that are no longer needed can help avoid these issues.

How can I tell whether my website is slow because of hosting?

Look at the website from different devices and connections and compare the behavior of different pages. Check application, database and resource usage where possible. If only certain pages are slow, the cause may be the website itself rather than the hosting infrastructure.

Why is the homepage fast but some other pages slow?

Different pages can perform very different tasks. A simple homepage may require little processing, while a search page, product catalog, database driven page or account area may perform many more operations before it can be displayed.

Can a plugin work correctly but still slow down a website?

Yes. A plugin does not have to produce an obvious error to affect performance. It may function correctly while adding additional database queries, scripts, background tasks or other processing.

Can website optimization reduce hosting costs?

It can sometimes delay the need for a larger hosting package. Improving application efficiency and reducing unnecessary resource consumption may allow a website to continue operating comfortably within its existing resources instead of upgrading solely because of avoidable inefficiencies.

7. Security and shared hosting

Is shared hosting secure enough for a business website?

It can be, provided the website itself is properly maintained and the hosting environment is appropriately configured. Security is a combination of server infrastructure, application security, account protection, software updates and sensible website administration.

Does sharing a server mean other customers can see my website files?

No. Shared hosting does not mean that customers are given unrestricted access to each other's files. Hosting environments use account and filesystem permissions to separate customers from one another.

Can another website on the same server access my database?

Customers should not have direct access to databases belonging to other hosting accounts. Account isolation and permissions are intended to prevent one customer from simply accessing another customer's private data.

Can another customer change my website?

Not simply because your websites share the same physical server. Proper account isolation is designed to prevent customers from accessing or modifying one another's hosting data. Protecting your own account credentials is also essential.

What is the biggest security risk for a shared hosting website?

There is no single risk that applies to every website. Outdated applications, weak passwords, vulnerable plugins, stolen credentials, unsafe file permissions and insecure third party software are common areas that deserve attention.

Can a stolen WordPress password compromise my website?

Yes. Anyone who obtains an administrative password may be able to modify website content, install malicious software or otherwise damage the site. Strong unique passwords and appropriate account security are therefore important.

Should I use a different password for my hosting account and website?

Yes. Using separate passwords limits the damage if one credential is compromised. A password used for the hosting account should not also be reused for WordPress, email or unrelated online services.

Can an infected website affect other websites?

An infected website can create additional risks in a shared environment, particularly if the infection is able to access other files through a security weakness. Proper account isolation reduces this risk, while keeping every application updated helps prevent infections in the first place.

What should I do if I think my website has been hacked?

Act quickly. Avoid making unnecessary changes that could destroy useful evidence, secure the relevant account credentials, identify suspicious files or activity and determine how the compromise occurred. If necessary, seek professional assistance with cleaning and securing the website.

Can I prevent unauthorized login attempts?

You can reduce the risk by using strong passwords, limiting unnecessary access, keeping software updated and using appropriate security controls. Monitoring login activity can also help identify repeated attempts to gain unauthorized access.

Is changing passwords regularly enough to secure a website?

No. Password management is only one part of website security. Keeping software updated, removing unused applications, controlling access and monitoring unusual activity are also important.

Should I install every security plugin available?

No. Installing many security plugins does not automatically make a website safer and can sometimes create compatibility or performance problems. It is generally better to use a small number of well maintained security tools that provide functions your website actually needs.

Can a shared hosting account be used for confidential information?

It depends on the type of information, the application's security requirements and any legal or regulatory obligations that apply. Sensitive information should only be stored when the complete hosting and application environment provides the level of protection required for that information.

Should I store passwords in website files?

No. Passwords and other sensitive credentials should not be placed in publicly accessible website files. Applications should use appropriate configuration and credential management methods to prevent visitors from obtaining private information.

Can website permissions affect security?

Yes. Incorrect file and directory permissions can allow unauthorized users or applications to modify files that should be protected. Permissions should be configured so that applications have only the access they actually require.

Can unused files create security problems?

Yes. Old scripts, forgotten applications, test files and unused plugins can contain vulnerabilities even when they are no longer part of the visible website. Removing unnecessary files reduces the number of components that need to be maintained.

Should I keep test websites online?

Only when there is a reason to keep them accessible. Test websites can contain unfinished code, temporary credentials or outdated software. If a development site does not need to be public, restricting access or removing it can reduce unnecessary exposure.

Can a website be secure without a security specialist?

Yes, many small websites can achieve a reasonable level of security through basic good practices. However, larger or more sensitive projects may require professional security review, particularly when they handle valuable data or complex transactions.

What is the difference between website security and server security?

Server security protects the infrastructure and hosting environment, while website security concerns the applications, code, plugins, passwords, configurations and content running within your account. Both layers are important because securing one does not automatically secure the other.

Does using HTTPS make my whole website secure?

HTTPS encrypts communication between the visitor's browser and the website, which is important for protecting data while it travels across the network. However, HTTPS does not automatically protect a website from vulnerable plugins, stolen passwords, malicious code or other application level problems.

8. Email and communication

Can I use my hosting email with Gmail?

Yes. If your email account is configured for external access, you can use Gmail as a client to retrieve and send messages from your hosting email address. The required incoming and outgoing mail settings depend on the email service configuration.

Can I use my hosting email with Outlook?

Yes. Outlook can be configured to connect to a compatible hosting email account. You will need the appropriate incoming and outgoing mail server information, along with the email address and password.

Can I use my hosting email on my phone?

Yes. Most modern smartphones include email applications that can connect to standard hosting email services. You can normally configure the account using the server settings supplied by the hosting provider.

Can I use the same email account on several devices?

Yes. Using IMAP allows messages and folders to remain synchronized between multiple devices. This means you can read a message on your phone and later see the same message and its status on your computer.

What is the difference between POP3 and IMAP?

POP3 is primarily designed to download email messages to a device, while IMAP keeps messages stored on the mail server and synchronizes them between connected devices. IMAP is generally more convenient when the same mailbox needs to be accessed from several devices.

Should I use POP3 or IMAP?

For people who access the same mailbox from a computer, phone and other devices, IMAP is generally the more convenient choice because it keeps the mailbox synchronized. POP3 can be useful for specific situations where messages need to be downloaded locally.

Can I send email from my hosting address through another email application?

Yes. Compatible email applications can send messages using the hosting account's outgoing mail service. The application must be configured with the correct SMTP settings and valid authentication credentials.

Why can I receive email but not send it?

Receiving and sending email use different services and settings, so one can work while the other has a problem. Incorrect SMTP settings, authentication problems, blocked connections or an incorrect password can prevent outgoing mail from working.

Why can I send email but not receive it?

This can happen when incoming mail settings are incorrect or when there is a problem with the domain's mail routing. Checking the mailbox configuration and the domain's MX records can help identify the cause.

Why does my email application keep asking for my password?

This can happen when the saved password is incorrect, the account has been changed or the authentication settings do not match the mail server requirements. Rechecking the account credentials and server settings is a useful first step.

Can I change the password of an email mailbox?

Yes, provided you have access to the appropriate hosting account management tools. Changing a mailbox password also means that email applications using the old password will need to be updated.

Can I create separate email addresses for employees?

Yes, if your hosting package permits the number of mailboxes you need. Separate addresses can be useful for different employees, departments or functions such as sales, support and administration.

Can I create an email address for a department instead of a person?

Yes. Addresses such as sales@yourdomain.com or support@yourdomain.com can be useful because they remain associated with a business function rather than one particular employee.

Can I move my existing email to shared hosting?

Yes. Existing mailboxes can be migrated when the required mail data can be transferred to the new service. The migration method depends on the current email provider, mailbox size and the tools available.

Can I keep my old email messages when changing hosting providers?

Yes, provided the messages are copied or migrated before the old mailbox is removed. IMAP based migration is one common method of transferring existing messages and folders between compatible email services.

Can changing web hosting affect my email?

It can, depending on how your domain's DNS and mail routing are configured. A website can be moved while email remains elsewhere, but DNS changes must be made carefully so that mail continues to reach the correct mail server.

Can I host my website here while keeping email elsewhere?

Yes. Website hosting and email hosting do not have to use the same provider. DNS records can be configured so that website traffic goes to one service while email is delivered to another.

Can I use Microsoft 365 for email while using shared hosting for my website?

Yes. A common arrangement is to host the website with one provider and use a separate business email service. The domain's DNS records can be configured so that web traffic and email are directed to their respective services.

Can I use Google Workspace for email while hosting my website elsewhere?

Yes. Your website and email can operate on separate platforms. The important requirement is that the domain's DNS and mail routing records are configured correctly for the email provider you choose.

Why are some outgoing emails rejected by recipients?

Recipients may reject messages for many reasons, including sender reputation, authentication problems, suspicious message content, recipient policies or incorrect DNS configuration. Email authentication and correct domain configuration can help improve delivery reliability.

Why do some emails arrive in spam folders?

Spam filtering considers many factors, including the sender's reputation, message content, authentication and sending behavior. Correct email authentication can help establish that your domain is authorized to send messages, but it cannot guarantee placement in the recipient's inbox.

Can changing my domain name affect email delivery?

Yes. Email addresses are directly associated with domain names, so changing domains can require creating new mailboxes and updating DNS records. Existing email addresses may continue to work only while the original domain remains properly configured.

9. Domains and DNS

What happens when a domain points to my shared hosting account?

When the domain is correctly configured, visitors who enter that domain are directed to the server hosting the website. The hosting environment then uses the domain information to determine which website should respond to the request.

How long does a DNS change take?

DNS changes do not necessarily appear everywhere immediately. Different DNS servers and Internet providers can retain previous information for different periods, so some visitors may reach the old destination while others already reach the new one.

Why can my website work for me but not for someone else?

This can happen during DNS changes because different networks may have cached different versions of the domain's DNS information. It can also be caused by browser caching, local DNS caching or configuration differences.

Why does my domain sometimes show the old website after migration?

If a domain has recently been moved, some networks may still have cached the previous DNS information. The old website can remain visible to those visitors until their DNS cache is refreshed.

Can I use a domain registered with another company?

Yes. The domain registrar and web hosting provider can be different companies. You can point the domain to the hosting account without transferring the registration.

Can I transfer a domain after starting with shared hosting?

Yes. A domain can generally be transferred later when the applicable transfer requirements have been met. Moving the registration and moving the website are separate processes.

Does transferring a domain automatically move my website?

No. A domain transfer changes which registrar manages the domain registration. It does not automatically copy website files, databases, email or other hosting data from one server to another.

Does changing my domain registrar move my email?

No. Registrar changes and email migrations are separate operations. Your email service can remain where it is as long as the domain's DNS records continue directing mail to the correct servers.

Can I change my domain's DNS without transferring the domain?

Yes. Domain owners can normally change DNS settings through their registrar or DNS provider without transferring the domain registration to another company.

What is DNS propagation?

DNS propagation refers to the period during which updated DNS information becomes available across different DNS resolvers and networks. During this period, different visitors may temporarily receive different results from the same domain.

Can DNS problems make a website appear offline?

Yes. If a domain's DNS records point to the wrong destination or are missing required records, visitors may be unable to reach the website even though the hosting server itself is operating correctly.

Can incorrect DNS settings affect email without affecting the website?

Yes. Website traffic and email use different DNS records. A problem with MX or related mail records can interrupt email while the website continues to operate normally.

What is an A record used for?

An A record connects a domain or hostname to an IPv4 address. It is commonly used to tell the Internet where a website or other service should be reached.

What is an AAAA record used for?

An AAAA record connects a domain or hostname to an IPv6 address. It serves a similar purpose to an A record but is used for IPv6 connectivity.

What is a CNAME used for?

A CNAME creates an alias from one hostname to another hostname. It is commonly used when a subdomain needs to follow the destination of another domain name rather than being assigned its own IP address.

What is an MX record used for?

An MX record tells other mail servers where email for a domain should be delivered. If the MX records point to the wrong mail servers, incoming email may not reach the intended mailbox.

What is a TXT record used for?

TXT records can store text based information associated with a domain. They are commonly used for domain verification and email authentication, among other purposes.

Can I use a subdomain without creating another domain registration?

Yes. A subdomain is part of an existing domain and does not require a separate domain registration. For example, shop.example.com and blog.example.com can exist under example.com.

Can a subdomain have its own website?

Yes. A subdomain can be configured to serve a separate website or application. This makes subdomains useful for areas such as blogs, stores, support systems, development sites and customer portals.

Can I use a subdomain for testing?

Yes. A subdomain can provide a convenient address for a development or testing version of a website. However, access should be restricted when the test site contains unfinished code or private information.

Can I point a subdomain to an external service?

Yes. DNS can be configured so that a subdomain points to an external service when that service provides the necessary DNS instructions. This is common for applications, landing pages, support systems and other third party services.

Can I use different DNS providers for different parts of my domain?

DNS delegation can be configured in advanced ways, including delegating specific subdomains to other DNS servers. However, this requires careful configuration because incorrect delegation can cause unexpected DNS behavior.

What is a DNS TTL?

TTL stands for Time to Live. It tells DNS resolvers how long they may retain a particular DNS record before checking for an updated version. A shorter TTL can make planned DNS changes easier to roll out, while a longer TTL can reduce repeated DNS queries.

Should I lower DNS TTL before moving my website?

Lowering the TTL before a planned migration can help reduce the amount of time some DNS resolvers retain the previous destination. The change should be made sufficiently in advance because resolvers may still have the previous TTL cached.

Can I have different websites on different subdomains?

Yes. Different subdomains can be configured to serve different websites or applications. For example, one subdomain could host a blog while another operates a separate customer portal.

10. Website migration and changes

What information do I need when moving a website?

You should have access to the existing hosting account, website files, databases, domain management and any application credentials that are required. If the website uses email, you should also document the existing mail configuration before making DNS changes.

Should I cancel my old hosting account before migrating?

No. It is safer to keep the old hosting account active until the website has been successfully transferred, tested and confirmed to work on the new hosting account. Cancelling too early can make recovery considerably more difficult.

Can I test the migrated website before changing DNS?

Yes. Testing the new installation before changing the public DNS destination is strongly recommended. It allows you to find broken links, missing files, database problems and application errors while the old website is still available to visitors.

Will my website's URLs change when I move hosts?

They do not have to. A hosting migration can normally be completed without changing the domain name or page URLs. The website files and database are moved while the public addresses remain the same.

Will changing hosting affect my search engine rankings?

A properly managed hosting migration does not inherently require a website to lose its search rankings. Problems can occur if URLs change unexpectedly, pages become unavailable, redirects are missing or the website remains inaccessible for an extended period.

Should I change DNS before testing the migrated website?

No. Testing first is preferable. You should confirm that the new copy works correctly before directing visitors to it through the domain's public DNS records.

Can I migrate a website without changing its domain?

Yes. This is one of the most common types of hosting migration. The domain remains unchanged while its DNS destination is changed to the new hosting environment after the new website has been tested.

Can I move only one website from a multi site hosting account?

Yes. When several websites share an account, individual websites can be migrated separately. Care is required to ensure that only the intended files, databases and domain settings are moved.

Can I migrate a website while keeping its email service unchanged?

Yes. The website can be moved to a new hosting provider while email remains with the existing provider. The important point is to preserve the correct mail related DNS records during the website migration.

What should I check after a website migration?

Check the homepage, important internal pages, images, forms, databases, user logins, downloads, payment functions and other features specific to the website. It is also useful to check the site's source code and error logs for problems that may not be immediately visible.

What if some images are missing after migration?

Missing images can result from incomplete file transfers, incorrect paths, changed permissions or differences in the website configuration. Comparing the original and migrated file structures can help identify what was not transferred correctly.

What if my database works but the website shows an error?

The database may be available while the application is unable to connect to it correctly. Database credentials, connection settings, PHP compatibility and application configuration should be checked when a migrated site cannot communicate with its database.

Can a migration expose old website problems?

Yes. A new hosting environment can reveal compatibility issues that were hidden by the old server's configuration. Older software may depend on specific PHP versions, modules or server settings that are not present in the new environment.

Should I update my website before migrating it?

It depends on the website. Updating everything before migration can sometimes introduce unnecessary variables, while migrating very old software can preserve existing compatibility problems. For complex websites, it can be safer to migrate first, verify the site, and then perform planned updates.

Can I move a website with a large database?

Yes. Large databases can be migrated, although the process may require more planning than a small database. The migration method should take into account the database size, transfer time, import limitations and whether the website must remain online during the move.

Can I move a website with thousands of files?

Yes. Large file collections can be transferred, but the process can take longer and requires care to ensure that every directory and file is copied correctly. Automated migration tools or command line transfer methods may be more practical for very large sites.

Can I move my website gradually?

Sometimes. Different parts of a website can be moved separately when the architecture permits it. However, a gradual migration requires careful planning because dependencies between files, databases, domains and applications can make partial moves complicated.

What should I do if visitors still reach the old host after migration?

First check that the domain's DNS records have been changed correctly. If they are correct, the remaining difference may be caused by DNS caching. Testing from another network can help determine whether the issue is local or widespread.

When should I cancel my old hosting account after migration?

Wait until the new website has been tested thoroughly and you are confident that visitors, email and other required services are working correctly. Keeping the old account temporarily provides an additional fallback while the migration settles.

11. Developer and application questions

Can developers use shared hosting?

Yes. Shared hosting can be useful for developers working on websites and applications that fit within the available hosting environment. It can be particularly convenient for smaller projects that do not require complete control over the operating system or server.

Can I upload custom PHP code?

Yes. Custom PHP applications can be uploaded when they are compatible with the PHP environment provided by the hosting platform. Developers should test applications carefully before using them on a production website.

Can I create my own PHP application?

Yes. You can develop and deploy your own PHP application when it meets the requirements of the hosting environment. This allows developers to create custom websites, tools, forms and database driven applications.

Can I use an existing PHP framework?

Potentially, yes. The framework must be compatible with the available PHP version and must not require server level capabilities that are unavailable in shared hosting. Framework requirements should therefore be checked before deployment.

Can I deploy Laravel on shared hosting?

Laravel can be used on shared hosting when the hosting environment supports the required PHP version, extensions, configuration and application structure. Some Laravel applications may require additional server capabilities that are not available in every shared hosting environment.

Can I use Composer on shared hosting?

Composer can be used when the hosting environment provides the necessary access and PHP configuration. Developers should check how dependencies are expected to be installed and managed before deploying a Composer based application.

Can I use Git with shared hosting?

Git can be useful for managing website source code, but the exact workflow depends on the access and tools available in the hosting environment. Developers can also maintain repositories elsewhere and deploy the resulting files to the hosting account.

Can I run background processes on shared hosting?

Some background processes may be possible, but shared hosting generally places more restrictions on long running processes than a VPS or dedicated server. Applications that require permanent background workers should be checked carefully for compatibility.

Can I run a queue worker on shared hosting?

It depends on the application and the hosting environment. Queue systems that require continuously running workers may not be appropriate for a shared account, while applications that process tasks through scheduled jobs may have more options.

Can I use WebSockets on shared hosting?

WebSockets require persistent connections and specific server support. Whether they can be used depends on the hosting environment and application architecture. Projects that depend heavily on persistent connections may be better suited to a VPS or dedicated environment.

Can I run a real time application on shared hosting?

Some lightweight real time functionality may be possible, but applications requiring persistent connections, constant background processing or large numbers of simultaneous connections can exceed the practical limits of shared hosting.

Can I host a REST API on shared hosting?

Yes, many conventional REST APIs can run on shared hosting if they use supported technologies and do not require specialized server services. The application's traffic and processing requirements should also be considered.

Can I use environment variables for an application?

Application configuration can often be separated from publicly accessible website files, but the exact method depends on the hosting environment and application. Sensitive configuration information should never be exposed through publicly accessible files.

Can I run scheduled scripts automatically?

Yes, when the application and hosting environment support scheduled execution. Scheduled tasks can be useful for routine maintenance, data processing, reports, synchronization and other operations that do not need to run continuously.

Can I use command line tools on shared hosting?

Command line access may be available for supported tasks, but shared hosting normally does not provide the same level of system access as a VPS or dedicated server. The available commands and permissions depend on the hosting environment.

Can I install my own operating system on shared hosting?

No. The operating system belongs to the hosting infrastructure and is managed by the hosting provider. Customers on shared hosting manage their own websites and applications rather than replacing the underlying server operating system.

Can I install custom server modules?

Not normally at the system level. Server modules affect the shared environment and therefore generally require administrator access. If an application requires a module that is not available, you should check whether an alternative configuration or hosting solution is appropriate.

Can I change Apache's global configuration?

No. Global web server configuration is controlled by the hosting provider because changes can affect other customers sharing the infrastructure. Some account level configuration may be possible through supported settings or configuration files.

Can I run a custom daemon on shared hosting?

Generally, applications that require a permanently running custom daemon need a more isolated hosting environment. Shared hosting is designed around controlled applications rather than giving each customer unrestricted control of system services.

Can I install Docker containers on shared hosting?

Docker normally requires system level capabilities that are not provided in a conventional shared hosting environment. Projects that depend on Docker containers are generally better suited to infrastructure where the customer has the required level of operating system control.

Can I use shared hosting for software development?

Yes, for suitable projects. Shared hosting can be useful for developing and demonstrating websites, PHP applications and other compatible projects. However, developers who need complete server control, custom system packages or containerized environments will generally benefit from a VPS or dedicated server.

12. Business and practical shared hosting questions

Can a company host its main website on shared hosting?

Yes. Many companies can operate their primary website on shared hosting when the site's traffic, functionality and resource requirements fit the environment. The important consideration is whether the hosting service meets the company's actual technical and operational needs.

Is shared hosting suitable for a company website with a contact form?

Yes. A standard company website with informational pages and contact forms can generally be hosted on a shared account when the website software is compatible with the environment.

Can I use shared hosting for a lead generation website?

Yes. Lead generation websites can be hosted on shared hosting when their traffic and application requirements remain within the available resources. Forms, landing pages and tracking systems should be configured carefully to avoid unnecessary processing.

Can I host multiple business websites under one account?

Yes, if the selected package allows multiple websites. This can be useful for businesses that operate several brands, projects or related websites and prefer to manage them from a single hosting account.

Should every business website have its own hosting account?

Not necessarily. Separate accounts can provide greater administrative separation, while one account can be more convenient and economical for several smaller websites. The right choice depends on security, access control, resource requirements and how independently the websites need to be managed.

Can I give my marketing agency access to my website?

Yes. When the hosting environment provides suitable access controls, you can give an agency the access required for its work without necessarily giving it unrestricted control of your entire hosting account. Limiting access is a sensible precaution when working with outside parties.

Can a web developer manage my website without controlling my domain?

Yes. Website hosting access and domain registration access are separate. A developer can manage website files and applications while the domain remains under the control of the owner or another authorized person.

Should my domain registration and hosting account use the same login?

They do not have to. Keeping important services separated can sometimes make access management easier, particularly when different people are responsible for the website, domain and business administration.

Can I transfer website ownership without changing hosting?

Yes. Ownership or administrative responsibility can change while the website remains on the same hosting account. The exact process depends on how the hosting account, domain registration and website application are structured.

Can I sell a website that is hosted on my account?

Yes, but the transfer should be planned carefully. You may need to transfer the website files, database, domain, email services and hosting account or provide the buyer with another appropriate hosting arrangement.

Can I host client websites on shared hosting?

That depends on the hosting provider's terms, the selected package and the way you intend to manage the client websites. If you are hosting sites for multiple customers as a business, you should make sure the service is intended for that type of use.

Is shared hosting suitable for an agency?

It can be suitable for an agency managing smaller websites, especially when the agency does not require server level customization. Agencies with many high traffic websites or complex applications may eventually need a more specialized hosting environment.

Can shared hosting be used for an international website?

Yes. A website hosted on a shared server can serve visitors from many different countries. The visitor's location can affect network latency, but the website itself does not have to be limited to customers in the country where the server is located.

Can I host a multilingual website?

Yes. Shared hosting can support multilingual websites when the chosen application or CMS supports multiple languages. The hosting environment does not normally determine which languages your website content can contain.

Can I host a website with several language versions?

Yes. A website can use separate directories, subdomains or other URL structures for different languages. The exact arrangement depends on the CMS or website architecture you choose.

Can I host a website for visitors in another country?

Yes. The location of your hosting server does not prevent you from targeting visitors in another country. You can operate a website for an international audience regardless of where the physical hosting infrastructure is located.

Can I use a shared hosting account for a nonprofit organization?

Yes. A nonprofit website can use shared hosting for informational pages, news, events, donation information and other compatible functions. The appropriate package depends on the site's technical requirements and traffic.

Can I use shared hosting for a school or educational website?

Yes, provided the website and any educational software are compatible with the shared hosting environment. A simple school website may require relatively few resources, while a large online learning platform may have substantially greater requirements.

Can I host a news website on shared hosting?

Yes, particularly when the website is small or moderately active. News sites with very high traffic, frequent database activity and large numbers of simultaneous visitors may eventually need additional resources.

Can I host a community website on shared hosting?

Yes. Small community websites can often operate on shared hosting. If the site develops a large active user base, extensive user generated content or demanding real time functionality, its resource requirements may increase considerably.

Can I host a reservation website on shared hosting?

Yes, if the reservation software is compatible with the hosting environment. The more important question is how much processing the application requires and how many simultaneous users it must support.

Can I host a classified ads website on shared hosting?

Yes, a small classified ads website can potentially operate on shared hosting. However, large numbers of listings, searches, images and user interactions can significantly increase database and processing requirements as the website grows.

Can I host a directory website on shared hosting?

Yes. A directory containing businesses, organizations, services or other listings can run on shared hosting when its application and traffic remain within the available resources.

Can I host a real estate website on shared hosting?

Yes. A real estate website with property listings, photographs and search functions can be hosted on a shared account when the site's resource requirements are appropriate. Large property databases and intensive searches may require additional capacity as the site grows.

Can I host a restaurant website on shared hosting?

Yes. A restaurant website containing menus, photographs, opening information, contact details and reservation links is generally a straightforward type of website for shared hosting.

Can I host a website for a freelancer?

Yes. Shared hosting can be a practical choice for freelancers who need a professional website to present services, portfolios, contact information and examples of their work.

Can I host a portfolio for several professionals?

Yes. If the hosting package permits multiple websites, several separate portfolios can be operated from one account. Each professional can have a separate domain or website structure as required.

Can I host a temporary campaign website?

Yes. Shared hosting can be useful for temporary websites created for marketing campaigns, events, product launches or other short term projects. The hosting package should be selected according to the expected traffic and campaign requirements.

Can I remove a website after a temporary project ends?

Yes. When a project is finished, its files, databases and related configuration can be removed if they are no longer required. Before deleting anything, make sure that any information you may need later has been preserved elsewhere.

Can I use shared hosting for a website that is still under construction?

Yes. A development or construction version can be hosted while the website is being prepared. If the site is not intended for public viewing, access restrictions can be used to prevent unfinished content from being publicly accessible.

Can I build the website before connecting the domain?

Yes. The website can be prepared and tested before the public domain is pointed to the new hosting account. This is particularly useful when replacing an existing website because visitors can continue using the old site while the new one is being prepared.

Can I change the design of my website without changing hosting?

Yes. Website design is independent of the physical hosting service in most cases. You can replace a theme, redesign the pages or rebuild the front end while keeping the same hosting account.

Can I completely rebuild my website while keeping the same domain?

Yes. A website can be redesigned or rebuilt while retaining its existing domain name. You can prepare the new version separately and replace the live website once the new design has been tested.

Can I change my website's software without moving hosts?

Yes. If the new software is compatible with the existing hosting environment, you can replace or migrate the application without changing hosting providers.

What is the biggest advantage of shared hosting?

The main advantage is the combination of affordability and convenience. You can operate a real website without paying for an entire server or taking responsibility for the administration of a dedicated machine.

What is the biggest limitation of shared hosting?

The main limitation is that you do not have the same level of resources and server control available with a VPS or dedicated server. Shared hosting is therefore best suited to projects whose requirements fit within a managed shared environment.

Is shared hosting a good long term solution?

It can be. A website does not automatically need to move away from shared hosting simply because it has been online for many years. If its traffic, applications and resource requirements remain comfortably within the hosting environment, shared hosting can continue to be a practical solution.

Does a successful website automatically need a VPS?

No. Success does not automatically determine the type of hosting required. A successful website may continue to work perfectly well on shared hosting if its technical requirements remain appropriate for that environment.

Should I upgrade hosting because my website is becoming more popular?

Not automatically. First determine whether the increased popularity is actually causing resource problems. If the website continues to perform well and remains within its available resources, an upgrade may not yet be necessary.

How do I know when it is time to leave shared hosting?

Look for consistent evidence that your website needs capabilities beyond the shared environment. Examples can include sustained resource pressure, application requirements that cannot be supported, the need for greater server control or a level of traffic that makes a more isolated environment appropriate.

Can I move back to shared hosting after using a VPS?

Yes, provided the website's requirements fit within the shared hosting environment. Hosting is not a one way progression. A website can move between hosting types when its technical requirements change.

Is shared hosting appropriate for every website?

No. Shared hosting is an excellent fit for many websites, but it is not designed for every application. Websites requiring complete server control, specialized software, very high and sustained resource consumption or unusual networking configurations may require a VPS, dedicated server or another specialized environment.


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